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    Onsite

    Since 1997, we are proud to have worked with the following organizations across the US and Canada. Current campaigns in blue. Current SaaS clients in green. ** Managed w/Paradigm Telesales Canada.

    92nd Street Y
    Alabama Symphony Orchestra
    Alley Theatre
    Alliance Theatre
    American Association of Museums
    American Ballet Theatre
    American Society for Mechanical Engineers Foundation
    American Conservatory Theater
    American Musical Theatre of San Jose
    Arts Club Theatre Company
    Association of Science -Technology Centers
    Atlanta Opera
    The Arvada Center
    Baltimore Opera Company
    Baltimore Symphony Orchestra
    Barnard College
    Boston Ballet
    Boston Lyric Opera
    Boston Symphony Orchestra
    Broadway Center for the Performing Arts
    Brooklyn Academy of Music
    Brooklyn Center for the Performing Arts
    Brooklyn Museum
    Brooklyn Philharmonic Orchestra
    Buffalo Philharmonic Orchestra
    Carnegie Hall
    Carnegie Museums of Pittsburgh
    Chicago Shakespeare Theater
    Chicago Symphony Orchestra
    Cincinnati Symphony Orchestra
    The Cleveland Orchestra
    Columbus Symphony Orchestra
    The Dallas Opera
    Detroit Symphony Orchestra
    Florida Philharmonic
    Friends of the High Line
    George Street Playhouse
    Glimmerglass Opera
    Guthrie Theater
    Harbourfront Centre
    Harris Theater
    Hartford Symphony Orchestra
    Hollywood Bowl
    Houston Ballet
    Houston Grand Opera
    The Houston Symphony
    Huntington Theatre Company
    Indiana Repertory Theatre
    Indianapolis Symphony Orchestra
    Jazz at Lincoln Center
    The Jewish Museum
    John F. Kennedy Center For The Performing Arts
    Kansas City Symphony
    Kentucky Opera
    Kimmel Center
    Laguna Playhouse
    Lincoln Center for the Performing Arts
    Long Wharf Theatre
    Los Angeles Opera
    Los Angeles Philharmonic
    Lyric Opera of Chicago
    Manhattan Theatre Club
    Milwaukee Ballet
    Milwaukee Repertory Theatre
    Museum of Modern Art
    National Arts Center Orchestra
    National Ballet of Canada**
    National Constitution Center
    National Symphony Orchestra
    The Natural History Museum of LA
    New Jersey Symphony Orchestra
    New Mexico Symphony Orchestra
    New York City Ballet
    New York City Opera
    New York Philharmonic
    New York Theatre Workshop
    Orchestre Symphonique de Montréal
    Oregon Shakespeare Festival
    Opera Atelier**
    Opera Philadelphia
    Pacific Northwest Ballet
    Pacific Symphony Orchestra
    Paper Mill Playhouse
    Paradigm Telesales Inc.
    Pennsylvania Ballet
    The Philadelphia Museum of Art
    The Philadelphia Orchestra
    The Phoenix Symphony
    Pittsburgh Ballet Theatre
    Pittsburgh CLO
    Pittsburgh Opera
    Pittsburgh Public Theater
    Pittsburgh Symphony Orchestra
    Playwrights Horizons
    The Public Theater
    Radio City Entertainment
    Rochester Philharmonic Orchestra
    Roundabout Theatre Company
    Royal Manitoba Theatre Centre**
    Royal Ontario Museum
    Saint Louis Symphony Orchestra
    San Diego Repertory Theatre
    San Diego Symphony
    San Francisco Ballet
    San Francisco Opera
    San Francisco Symphony
    San Jose Repertory Theater
    Seattle Symphony
    Seattle Repertory Theatre
    Second Stage Theatre
    Shedd Aquarium Society
    Shakespeare Theatre of New Jersey
    Signature Theatre Company
    Soulpepper Theatre Company
    South Coast Repertory
    Syracuse Symphony Orchestra
    Tafelmusik Baroque Orchestra**
    Theatre for a New Audience
    Theatre Under the Stars
    Tilles Center for the Performing Arts
    Two Rivers Theatre
    United Performing Arts Fund
    Virginia Opera
    Virginia Symphony Orchestra
    Walnut Street Theatre
    Walt Disney Concert Hall
    The Washington Ballet
    Washington National Opera
    Western Australia Symphony Orchestra
    Westport Country Playhouse
    Whitney Museum of American Art
    Wildlife Conservation Society
    Woolly Mammoth Theatre
    Yale Repertory Theatre

    Non Profit & Arts Contact Center

    Since 1997 we are proud to have worked with:

    American Association of Museums
    American Ballet Theatre
    Barnard College
    Brooklyn Academy of Music
    Brooklyn Center for the Performing Arts at Brooklyn College
    Brooklyn Museum
    Brooklyn Philharmonic Orchestra
    Buffalo Philharmonic Orchestra
    Chicago Shakespeare Theater
    Democratic National Committee
    George Street Playhouse
    Glimmerglass Opera
    Houston Grand Opera
    Jazz at Lincoln Center
    John F. Kennedy Center for the Performing Arts
    Kentucky Opera
    Kimmel Center for the Performing Arts
    Lincoln Center for the Performing Arts
    Museum of Modern Art
    National Constitution Center
    National Symphony Orchestra
    New Jersey Symphony Orchestra
    New Mexico Symphony Orchestra
    New York City Opera
    Opera Company of Philadelphia
    Paper Mill Playhouse
    Pittsburgh Opera
    Pittsburgh Public Theater
    Second Stage Theatre
    Shakespeare Theatre of New Jersey
    Shedd Aquarium Society
    Signature Theatre Company
    Syracuse Symphony Orchestra
    The Cleveland Orchestra
    The Philadelphia Orchestra
    The Public Theater
    The Washington Ballet
    Tilles Center for the Performing Arts
    United Performing Arts Fund
    Virginia Symphony Orchestra
    Washington National Opera
    Westport Country Playhouse
    Woolly Mammoth Theatre
    Yale Repertory Theatre

    Orchestras

    Since 1997 we are proud to have worked with:

    Alabama Symphony Orchestra
    Baltimore Symphony Orchestra
    Brooklyn Philharmonic Orchestra
    Buffalo Philharmonic Orchestra
    Cincinnati Symphony Orchestra
    Columbus Symphony Orchestra
    Detroit Symphony Orchestra
    Florida Philharmonic
    Hartford Symphony Orchestra
    Houston Symphony
    Indianapolis Symphony Orchestra
    Kansas City Symphony
    Los Angeles Philharmonic
    National Symphony Orchestra
    New Jersey Symphony Orchestra
    New Mexico Symphony Orchestra
    New York Philharmonic
    Orchestre Symphonique de Montréal
    Pacific Symphony Orchestra
    Pittsburgh Symphony Orchestra
    Saint Louis Symphony Orchestra
    San Francisco Symphony
    Seattle Symphony
    Syracuse Symphony Orchestra
    The Cleveland Orchestra
    The Philadelphia Orchestra
    The Phoenix Symphony
    Virginia Symphony Orchestra

    Theaters

    Since 1997 we are proud to have worked with:

    Alley Theatre
    American Conservatory Theater
    American Musical Theatre of San Jose
    Chicago Shakespeare Theater
    George Street Playhouse
    Guthrie Theater
    Huntington Theatre Company
    Indiana Repertory Theatre
    Laguna Playhouse
    Milwaukee Repertory Theatre
    Paper Mill Playhouse
    Pittsburgh CLO
    Pittsburgh Public Theater
    Playwrights Horizons
    Roundabout Theatre Company
    San Jose Repertory Theater
    Second Stage Theatre
    Shakespeare Theatre of New Jersey
    Signature Theatre Company
    Soulpepper Theatre Company
    South Coast Repertory
    The Public Theater
    Theatre for a New Audience
    Walnut Street Theatre
    Westport Country Playhouse
    Woolly Mammoth Theatre
    Yale Repertory Theatre

    Operas

    Since 1997 we are proud to have worked with:

    Atlanta Opera
    Baltimore Opera Company
    Boston Lyric Opera
    Glimmerglass Opera
    Houston Grand Opera
    Kentucky Opera
    Los Angeles Opera
    Lyric Opera of Chicago
    New York City Opera
    Opera Company of Philadelphia
    Pittsburgh Opera
    San Francisco Opera
    The Dallas Opera
    Washington National Opera

    Ballets

    Since 1997 we are proud to have worked with:

    American Ballet Theatre
    Boston Ballet
    Houston Ballet
    Pacific Northwest Ballet
    Pennsylvania Ballet
    Pittsburgh Ballet Theatre
    San Francisco Ballet
    The Washington Ballet

    Museums

    Since 1997 we are proud to have worked with:

    American Association of Museums
    Brooklyn Museum
    Carnegie Museums of Pittsburgh
    Museum of Modern Art
    National Constitution Center

    Others

    Since 1997 we are proud to have worked with:

    Barnard College
    Brooklyn Academy of Music
    Brooklyn Center for the Performing Arts
    Carnegie Hall
    Democratic National Committee
    Hollywood Bowl
    Jazz at Lincoln Center
    John F. Kennedy Center for the Performing Arts
    Kimmel Center for the Performing Arts
    Lincoln Center for the Performing Arts
    Radio City Entertainment
    Shedd Aquarium Society
    Tilles Center for the Performing Arts
    United Performing Arts Fund
    Walt Disney Concert Hall
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    Client Testimonials: NPACC

    "Our experiences with DCM and their NPACC Center in NYC were all extremely positive and beneficial. Our telemarketing campaigns were very successful and accomplished the goals we had set out to achieve. The DCM staff, in particular the NPACC Director, were all very attentive and competent. There was a little trepidation in moving our long time campaign from a local operation to DCM's call center in NYC but that anxiety soon disappeared as we experienced the level of knowledge the NPACC Director and his crew had about telemarketing, opera and our particular company. I would recommend this service to anyone looking for a professionally run company that really looks out for each of its clients and specializes their efforts to provide all that they can, which is far more that we had with DCM's competitors."

    Steve Blair, Former Director of Marketing and Audience Services, Washington National Opera



    Clients Testimonials: Orchestras

    "The success of any call room is based on motivation, good training, and strong leadership. Our callers all sing the praises of our Campaign Manager, and our results have never been better! His attention to detail, motivational skills, good humor and experience help each and every caller strive for excellence. Combined with the hands-on approach of our Account Executive, and a group of terrific callers, DCM is breaking weekly revenue records on a continuing basis. Last year was our most successful telefundraising campaign, ever....and, we are looking forward to beating our own record this year with this terrific team."

    Judith Helf, Director of Individual Giving, New York Philharmonic



    "Telemarketing is a necessity for the Los Angeles Philharmonic, and we include DCM as a component of our overall marketing plan. DCM is always responsive to the global goals of our organization and they don't hesitate to change their strategy if it's in the best interest of the Los Angeles Philharmonic. Year after year, we continually increase our goals and DCM continually manages to meet them."

    Natasha Shrieves, Senior Marketing Manager, Los Angeles Philharmonic Association



    Clients Testimonials: Theaters

    "The Director of the Non Profit & Arts Contact Center has been absolutely terrific. He is well-versed, completely aware of what is happening with our campaign, and on top of the trends and issues at hand. He's supported by the NPACC managers who have been equally dedicated. I know we are a small campaign, and I cannot tell you how much I value and appreciate the commitment of DCM to our efforts."

    Rick Engler, Director of Marketing, The Shakespeare Theatre of New Jersey



    "We were extremely happy with our choice of DCM to design and manage the phone portion of our capital campaign. We expected and they delivered a great amount of individual care and attention to us and to our patrons. DCM ran the campaign with a well informed, polite team of callers, who were really able to connect with our people in a way we hadn't seen before. Their customized approach was vital to the success of the campaign. They not only exceeded our goal, but also generated a whole lot of goodwill along the way."

    Greg Bonine-Giles, Director of Annual Giving, Guthrie Theater



    Clients Testimonials: Operas

    "After just completing our first year with DCM, I have to say that they have exceeded our expectations in every way. Their level of commitment and service is unbeatable. I truly look forward to the continued growth of our relationship with DCM."

    Jonathan Peterson, Deputy Director of Development, San Francisco Opera



    "After a difficult year with another vendor two years ago, we decided to switch to DCM. We couldn't be happier with our decision. In our first year with DCM, they increased our results by more than 50%. With the expertise of Ian (Director of the DCM Non Profit & Arts Contact Center) and his NPACC staff, we expect our current campaign to nearly double last year's results! It has been great working with everyone at DCM. I cannot praise them enough."

    Steve Blair, Former Director of Marketing and Audience Services, Washington National Opera

    Clients Testimonials: Ballets

    "It has been a pleasure working with everyone at DCM on a great campaign this year. Every aspect of this campaign seemed stronger than previous campaigns which is a great foundation for an even better campaign next year! We really appreciate DCM's attention to detail and willingness to accommodate our needs and requests. Also, our Manager's great leadership attracted and retained some outstanding and dependable callers. We really appreciate everyone's hard work and energy on this campaign. We're looking forward to continuing our work with DCM and to build on this success!"

    Tara Carr, Annual Fund Manager, Pacific Northwest Ballet



    "We are currently running our third campaign using DCM's services and we are thrilled to utilize ENCORE, DCM's proprietary paperless lead management system. ENCORE has considerably improved the efficiency of our campaign and has clearly maximized our telemarketing results. ENCORE also makes our campaign greener avoiding the use of paper, which is important to us."

    Laura DiSerio, Co-Director, Marketing & Communications, The Washington Ballet



    Clients Testimonials: Museums

    "I have known Phil Miller and the people at DCM for a number of years; they are all top notch professionals and great to work with. The Brooklyn Museum has hired other vendors for our membership calling, but DCM clearly out-performed them all. Because of their success with our membership campaigns the Museum enlisted DCM to oversee calling for our capital campaign. This also was a tremendous success. I cannot recommend DCM highly enough."

    Sara Durkacs, Director of Membership
    The Institute of Classical Architecture & Classical America
    Former Membership Manager, Brooklyn Museum of Art



    Clients Testimonials: ENCORE

    "We are currently running our third campaign using DCM's services and we are thrilled to utilize ENCORE, DCM's proprietary paperless lead management system. ENCORE has considerably improved the efficiency of our campaign and has clearly maximized our telemarketing results. ENCORE also makes our campaign greener avoiding the use of paper, which is important to us."

    Laura DiSerio, Co-Director, Marketing & Communications, The Washington Ballet



All artwork created by Peter Selgin www.peterselgin.com